Your Refund is Our Mission


08 6116 8077


What is lost money?

Unfortunately, hundreds of thousands of Australians are owed over a billion dollars. And they do not even know it.

The source of the funds can vary, from dormant bank or superannuation accounts to misplaced investments or dividends, unrecovered bonds, lottery wins, and deceased estates.

If this money can not be paid to the rightful owner after a period of time, organisations that hold the money are responsible for sending it to a holding authority, where it waits to be claimed by the rightful owner.


How did I lose the money, and where is it now?

At this stage, we dont know how your money ended up in the hands of the holding authority. They likely did not have your correct details and could not contact you.

If we have contacted you, we know there is money in your name.

Privacy restrictions prevent us from disclosing the location of the money until we have been appointed to work on your behalf.


How did the National Refund Institute find me?

Our Refund consultants use different methods to try to track down the owners of lost money. 

The information that we have used is publicly available.

We often go to great lengths to find the owners of funds to assist them in reuniting them with their lost money.


What happens to the money if I don’t claim it?

For now, your money continues to sit with the holding authority while inflation erodes its purchasing power. Given that it is your money, it is best to have it refunded to you as soon as possible.


How do I know you are not a scam? How am I protected?

The National Refund Institute is an Australian company registered with ASIC, which has placed us under the corporate regulator and Australian legislation.

Our principal, with over 30 years of professional and ethical business management, has managed multiple businesses, ensuring our operations are conducted with integrity and trust.

Before submitting your claim, we need to identify you as the legal and rightful owner.

We are legally bound to return your money to the legal owner once the holding authority has released it.


I want to confirm it is my money and claim it back. What do I do next?

You can reach out to us by phoning 08 6116 8077 or emai help@nationalrefundinstitute.com.au. We are here for you.

We can discuss your situation and let you know how we can help.