
Your Refund is Our Mission
08 6116 8077
Welcome to the National Refund Institute, your trusted, professional partner in claiming back what is rightfully yours.
We specialise in identifying and helping Australian individuals and organisations reclaim what has been lost with no upfront fee, guaranteed.
Why have I been contacted?
If a member of our professional team has contacted you, we have identified lost money in your name, and our research team believes that it belongs to you.
We are contacting you to:
1) let you know there is money in your name and
2) to offer our trusted, professional service to quickly and efficiently claim your money back


What is lost money? Where did this money come from?
Unfortunately, hundreds of thousands of Australians are owed over a billion dollars. And they do not even know it.
The source of the funds can vary, from dormant bank or superannuation accounts to misplaced investments or dividends, unrecovered bonds, lottery wins, and deceased estates.
How did this happen?
Organisations can lose track of individuals and businesses to whom they own money. This could occur because the rightful owner changed their name (e.g. marriage, divorce, or deed poll) or their contact details (e.g. address, phone, email, etc.)
It is also possible these organisations lost the contact details of those with whom they own money, maybe because the data became corrupted, accidentally deleted, or hacked.
Without the correct details, these organisations cannot send the money to their rightful owners.
After some time (generally years), these institutions have a legal responsibility to transfer your money to a government-holding authority, where it is held in trust until the rightful owner comes forward with a valid claim.


Is it truly my money?
If we have contacted you, we have identified a sum of money in your name, and our research indicates it belongs to you.
How do I fix this? How do I get the money back?
No need to worry because this is where the National Refund Institute can help you.
We understand and can navigate these holding authorities' different requirements, enabling us to quickly and successfully process your claim for your money back.
Once a valid claim has been submitted and verified, the holding authority is legally required to release the funds.


This sounds too good to be true. Is it a scam?
We understand and have the same scepticism as you may have. It is precisely what I believed when I first heard about this; however, I found it all true after a comprehensive investigation.
Individuals and organisations can and do, unfortunately, lose track of their money, and thankfully it can be claimed back.
Rest assured, if we have contacted you, it is true that we have identified lost money in your name and are confident this money belongs to you.
What do I do next?
There are a few options for you.
1) Please get back in contact with whomever you have spoken to before by email or phone so they can answer all of your questions, or
2) Give us a call at 08 6116 8077, and we will put you in touch with your refund officer so they can discuss your situation, or
3) Sign and return the agreement you would have already received so we can work on your case immediately.


Benefits of working with the National Refund Institute
Our experienced and trusted refund professionals have been specifically trained to navigate the different requirements of the holding authorities.
We will provide a personalised claims service, minimising your worries and hassle because you are in good hands.
Our trusted, personalised, and professional service is a simple, no-win, no-fee arrangement, meaning you do not risk any of your money.
No win, no fee. Guaranteed.
Fast claims processing: Once we receive all the required documents, we will endeavour to submit your claim within 48 hours.
Fast payment processing: Once we receive your refund, we will process your refund and send you your payment, less our fee, by direct deposit or cheque within 48 hours.